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Thank you for investing in a pair of P.S.S. shoes. Please take some time to read through the following information to ensure you get the best from your shoes.


  • Consider using a shoe horn and always completely undo laces and buckles before putting shoes on or taking them off. This will ensure your shoes maintain their shape and avoids excess strain on fastenings.
  • We suggest having a protective sole applied to leather and resin soles within the first few months of wear to ensure longevity. Protective soles and heels can be replaced as needed by any shoe repairer. We can also apply these when making your shoes for an extra fee.
  • Excess moisture, including sweat, can damage your shoes. Ensure your shoes dry out naturally between each wear. Never dry shoes in close proximity to a heat source or in direct sun light for prolonged periods.
  • Keep in mind pale or brightly coloured leathers can stain relatively easily and generally scuff or mark more easily than darker leathers.
  • Examine your shoes regularly – bring them in for repairs before it is too late. Prevention is better than cure!
  • General wear and tear is inevitable. No shoe is indestructible, no matter the quality or price point. Issues arising from wear and tear or neglect do not necessarily constitute a manufacturing fault.
  • Please visit the accessories page on our website for shoe care products we endorse and recommend.


  • Use a good leather care balm. Regular application is recommended to keep leather hydrated and supple. Apply with a soft, lint free cloth. Let the balm penetrate the leather for 10 – 15 minutes before buffing off with a soft brush.
  • Coloured polishes are also useful to replenish the colour on most leathers. Remember to do a small test patch to ensure the polish is a match to the leather. Application is the same as for the balm
  • To maintain suede use a special suede brush – simply brush when needed. A water proofer may also be applied lightly on suede shoes as an added water repellent.


Please get in touch if your P.S.S. shoes require some repairs or maintenance. Most components can be either repaired or replaced with original materials. We offer the following repairs in house - please get in touch via email ( with images for a final quote.

New Sole $150

New Insole $75-$100

Strap Alteration / Replacement $65 per set of straps

New Velcro $40 per pair of straps 

New Heel Top Piece $55

Add Topy Sole $70

We aim to produce shoes that buck against the ‘fast fashion’ trend, so we want to ensure the longevity of your shoes. To encourage proper maintenance of your shoes we will happily cover the cost of returning your shoes back to you.